When a customer uses your App to notify management of an issue (Report An Issue), where and how is the manager notified?

If you look at the sitelink bulletin board, it will show where a customer used their App to notify you of their issue. The two manager emails that were provided to Spiderdoor for notifications will receive an email and text message to cell number provided to Spider, noting this issue. (Tenant will not see your managers cell number unless manager calls them back from their personal cell phone)